BenefitsCal is a service that helps Californians access public assistance programs like food, medical, and cash aid benefits. To ensure the system is fair and that only those who need help can get it, there are specific rules that govern how the program works. Below is a guide to understanding these rules, making it easier to apply and use BenefitsCal services.

What is a Community-Based Organization (CBO) in BenefitsCal?

Community-Based Organization (CBO)

A Community-Based Organization (CBO) is a local organization that partners with BenefitsCal to provide assistance to community members applying for public benefits such as CalFresh (food assistance), Medi-Cal (health coverage), and more. CBOs serve as a bridge between the BenefitsCal system and individuals, particularly those who may face challenges applying on their own.

How to How to Apply for Benefits with a CBO

If you are applying for BenefitsCal through a CBO, the process can be simple and supportive. Here’s how you can get started:

  • Click the button below and Apply for Benefits with a CBO?
Apply for Benefits with a CBO
  • After clicking the button it will redirect to request the CBO Manager account.
  • Provide the organization’s name, primary contact details, and address, including city, state, and ZIP code.
CBO Manager account.
  • Input your name, email, and contact details.
Enter email and Phone Number
  • Use the dropdown menu to specify the county where your organization operates.
Use the dropdown menu to specify the county where your organization operates.
  • Check the box to confirm you understand and accept the terms.
  • Click the red “Register” button to send your request for approval.
Click the red "Register" button to send your request for approval.

Note: After submission, the request will be reviewed by the BenefitsCal team. Approved accounts will receive an email with login instructions and additional resources.

Benefits of Using a CBO for BenefitsCal

Working with a CBO has several advantages, especially for individuals who may find the application process challenging.

  • Personalized Support: CBO staff provide one-on-one assistance, making sure your application is complete and accurate.
  • Increased Accessibility: CBOs help people who may have trouble using online resources by offering in-person support.
  • Language Assistance: Many CBOs offer services in multiple languages, helping non-English speakers apply for benefits.
  • Navigating Complex Situations: CBOs can assist people with complex situations, such as those who are homeless, refugees, or experiencing financial hardship.

Who Can Use CBO Services?

CBO services are available to all individuals who are eligible for BenefitsCal assistance. This includes:

  • Low-Income Families seeking food assistance or healthcare.
  • Seniors and Disabled Individuals who may need help applying for benefits like Medi-Cal.
  • Immigrants applying for specific programs like the Cash Assistance Program for Immigrants (CAPI).
  • Individuals in Crisis who need immediate assistance due to job loss, medical issues, or other hardships.

How to Find a CBO Near You

Finding a CBO to help you with your BenefitsCal application is easy. Here’s how you can locate one:

  • Visit the BenefitsCal Website: The official BenefitsCal website provides a list of CBOs by location. You can search for the nearest organizations based on your county or region.
  • Contact Local Agencies: Local health and social services offices can also provide information on CBOs that are partnered with BenefitsCal.
  • Call CBOs Directly: If you know of a nearby organization that might offer help, give them a call to inquire about their services and whether they assist with BenefitsCal applications.

Key Responsibilities of CBOs in the BenefitsCal Program

CBOs take on important responsibilities in the BenefitsCal system, ensuring that the benefits application process is as smooth as possible for their clients.

  • Outreach and Education: CBOs educate community members about available benefits and how to apply.
  • Documentation Assistance: They help applicants gather and organize required documents for submitting to BenefitsCal.
  • Follow-up and Support: CBOs track application progress and provide assistance with any required updates or additional documents.
  • Advocacy: CBOs often advocate for their clients, ensuring that people receive the benefits they are eligible for.

FAQs 

CBOs assist with applying for benefits, submitting documents, understanding eligibility, and tracking application progress. They offer in-person support and ensure the application is complete.

You can find a CBO by visiting the BenefitsCal website or contacting your local county office. Many CBOs are located in communities that need the most assistance.

No, CBOs provide free assistance to help you apply for BenefitsCal programs. Their goal is to support you in accessing the benefits you need.

Yes, many CBOs offer language support to assist non-English speakers with applying for BenefitsCal. Contact your local CBO to inquire about language options.

CBO services are available to anyone eligible for BenefitsCal programs, including low-income families, seniors, immigrants, and people in crisis who need help applying for benefits like CalFresh, Medi-Cal, or cash aid.